Business Overview
Our group offers "Service Lifecycle Solutions," addressing all challenges that may arise at each stage of the clients service or product lifecycle: "Planning," "Development," "Release," "Operation," and "Improvement."
Building on our track record and experience as Japan's first specialized provider of "Testing & Verification" and "Internet Support," we have grown our business to meet client needs. We have consistently achieved high operational quality by combining the latest technology with human final verification, maintaining a dual approach of "Systems and People."
Currently, we are advancing a three-dimensional growth strategy focused on three axes: the "Process" axis, which aims to provide solutions across a greater number of stages; the "Field" axis, which leverages our expertise in the gaming sector to expand into the anime and tech fields; and the "Region" axis, which seeks to enhance regional synergy through global expansion and interconnectivity.
The "Service Lifecycle Solutions" business is divided into three areas: Domestic Solutions, Overseas Solutions, and Media Contents.
Domestic Solutions
For the gaming market, we provide services related to testing, customer support, localization, and support for overseas expansion. For the tech market, we offer services including software testing, infrastructure setup, server monitoring, data center operations, and kitting. For the e-commerce market, we provide monitoring and customer support services.
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Overseas Solutions
Currently, we have expanded our operating regions to 14 countries with 20 locations and approximately 2,500 staff members to support our clients. Our main services include testing and localization, voice recording at our in-house studio, art production, game development support, and customer support for game users.
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Media Contents
In the Media Contents sector, we leverage our extensive experience and expertise in the gaming industry to produce a wide range of IP, including game adaptations, anime, stage productions, and merchandise (MD). Through strategic M&A, we have expanded our service offerings to include art production, promotion, and audio recording. Additionally, we are committed to bridging the digital divide caused by disabilities and age by promoting accessible content for all. We offer barrier-free consulting services, utilizing our expertise in accessibility to provide solutions such as audio guides Media Contents.
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International Expansion of the Pole To Win Holdings Group
The Pole To Win Holdings Group is also expanding overseas, and currently has offices in 20 locations across 14 countries.
By utilizing mergers and acquisitions (M&A), the group has steadily expanded its reach, and today, approximately 40% of its revenue comes from overseas.
