Pole To Win Inc. (Head Office: Nagoya City, Aichi Prefecture; CEO: Teppei Tachibana; hereinafter "PTW") which provides service life cycle issue resolution and is a subsidiary of Pole to Win Holdings Inc. (Head Office: Shinjuku-ku, Tokyo; CEO: Teppei Tachibana; Securities Code: 3657),  is pleased to announce that it will start providing Internet slander investigation and SNS consultation services for teachers and staff from November 2024.

This service provides a one-stop service that includes "defamation investigation" using PTW's AI system "Sirius AI" and "SNS consultation service" operated by psychologists and mental health specialists, allowing faculty and staff to quickly receive the support they need. The service aims to reduce the mental burden on faculty and staff and support their mental health.

■ Background of the service
In recent years, mental health problems among teachers and staff in the educational field have become increasingly serious. In particular, an increasing number of newly hired teachers face excessive workloads and slander on the Internet, and their mental health is being affected. As a result, teachers are retiring early and the quality of education is deteriorating, and the shortage of teachers is becoming a social problem.

To address this situation, PTW has launched a one-stop service that combines AI technology with human staff to investigate defamation cases and provide mental support from specialized staff. This service automates the investigation of defamation cases against teachers and faculty members and provides rapid support, thereby contributing to the improvement of the educational environment.

■ Service Overview
In this service, PTW's AI system "Sirius AI" automatically patrols major SNS and Internet bulletin boards to detect defamatory posts against faculty staff. The detected posts are quantified in terms of risk level by the AI in a primary judgment, and a secondary judgment is made visually for high-risk cases. This makes it possible to efficiently monitor a large number of postings and quickly respond to them. For those deemed high-risk, the system supports risk-based responses, such as emergency reporting to local governments and public agencies, and support for requests to delete the postings.

In addition to monitoring and responding to defamatory posts, this service also features an "SNS Consultation Desk" staffed by psychologists and specialized counseling staff, providing a one-stop system for providing mental support to faculty staff.

■Features of "Internet Slander Investigation and SNS Consultation Service　
１．Automatic patrol and monitoring by AI system "Sirius AI"

"Sirius AI" automatically monitors social media and internet bulletin boards 24 hours a day, 365 days a year, instantly detecting defamatory posts about faculty and staff. AI's rapid initial judgment and quantification of risk significantly improve the speed of response when a problem occurs.

２．Support by specialists

Psychologists and mental health specialists are available to provide consultation to each faculty member. Through interviews and consultations with specialists, we support the mental health of faculty members.

３．Web content removal request support

We will support faculty and staff members and other related parties whose rights have been infringed in requesting the deletion of problematic posts, and will also provide practical support, such as providing documents on third-party reporting and deletion procedures.

■　Future developments and contact information
PTW has a wealth of experience in SNS consultation services and has provided support not only to teachers and staff, but also to many children, students, parents, and educators. We are strengthening our support system in cooperation with local communities. In 2023, we operated internet patrols and consultation services in 56 municipalities nationwide, working with local communities to strengthen our support system. In the future, we will expand our cooperative relationships with more local governments and educational institutions to support creating safe working environment for teachers and staff through the collaboration of AI technology and professional staff, and continue our efforts to solve issues in the field of education.
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▼Inquiry about this service

Pole To Win Inc. Third Division 
TEL　： 090-3614-9450
e-mail：h_nagumo@ptw.inc

About Pole To Win, Inc.

Pole To Win Inc. is a company with main business in IT services such as game debugging, software quality verification, and internet support. The company launched its game debugging business in 1994 and achieved and 800% growth rate in the five years since its founding. Since then, the company has continued to play a pioneering role in the game debugging business.
In February 2022, PTW absorbed with two group companies. PTW made a new start with "Pitcrew" which has supported web services through e-commerce fraud countermeasures and customer support, and "QaaS" which has contributed to solving problems through testing and quality consulting. With the company slogan, "As expected but exceeding expectations," we will work to improve the quality and value of our clients' service and products and contribute to the further development of the software testing industry.

【Company Profile】
Company Name:Pole To Win, Inc.
Address:1-５-９ Imaike, Chikusa-ku, Nagoya City, Aichi Prefecture
Representative Director & CEO: Teppei Tachibana
Representative Director & COO: Kazuaki Shimura
Business: Debugging, internet support, software testing
Established:  January 20, 1994
Official Website: https://www.ptw.inc/

＜For inquiries from the media, please contact below＞
Pole To Win, Inc.　Public Relations：Ms.Kamihara / Ms.Onishi　e-mail: pr@ptw.inc